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Career Opportunities

 The SAPRO Experience. Building a new world together, one professional journey at a time 

Senior Client Relations Manager

The SAPRO experience; Building a new world together, one professional journey at a time.


At SAPRO we work with our people to co-create amazing international experiences. We pay special attention to where, when, and how you want to work as well as what opportunities are relevant to your long-term (personal & professional) goals.
If you want an incredible professional journey filled with adventure, world-class learning, generous pay, social responsibility involvement, and the chance to work with the best firms in the industry, then SAPRO is right for you!

 

What you will do:

Purpose: To create and nurture long-term relationships with small and mid-sized Clients that are active members of the BDO Alliance in the US and the SAPRO employees that service them. To proactively institute processes and training that helps both clients and employees to deliver high quality outcomes. 

Qualifications:

  • Mandatory: Bachelor's degree in business management, HR, Accounting or other relevant area
  • Desirable: Any advanced business management related qualification

Experience:

  • Minimum Experience: 8+ years of progressive experience. Prior experience interacting and influencing manager/director level leaders
  • Desired Experience: Individual coaching/mentoring experience 

Reporting Structures:

This role reports to the Head of CRM, and whoever else is deemed appropriate from time to time

Key Performance Areas:

  1. Client Relations Strategy
  2. Client interface 
  3. Service line offering
  4. Budget/Financial Management
  5. Talent Management

Skills:

Technical Skills:

  • Proficient in Microsoft Office 
  • Prior knowledge of Canva and Hubspot/CRM program (advantageous) 

Behavioural/Non-Technical Skills:

  • Strategic with the ability to translate strategy into pragmatic, executable plans
  • Self-aware leader with strong business acumen and sound judgement
  • Self-motivated with the ability to prioritize work while multi-tasking in a fast-paced, dynamic environment
  • Passionate problem-solver; sees challenges as an opportunity
  • Innovative thinker, uses data to inform action
  • Customer service/candidate experience orientation
  • Strong written and verbal communication skills
  • Ability to think critically, creatively, and strategically
  • Meticulous attention to detail and strong organizational skills
  • Flexible, high energy, and a positive attitude

Locations: Remote work position that will require regular interaction across US time zones and multiple non-US time zones to interact with Center of Excellent colleagues and employee consultants not based in the US thus flexibility is required.  This role will include travel to clients and centers of excellence.

Start Date: August 2021

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