Junior Information Technology (IT) Support Specialist
SAPRO is a mission driven firm, with goals of revolutionizing the public accounting, audit, and tax industries while building better futures for our people, clients, and our global community. As such, SAPRO serves three key audiences – our people, clients, and our communities.
For our clients, we strive to be a trusted partner, providing full-service consulting services that specialize in enhancing their workforce and removing the stress from clients’ year-round resourcing needs with white glove service and support.
For our people, we strive to provide meaningful, worthwhile, and challenging career opportunities, supporting each team member’s unique career goals and journeys. We are focused on building an experience of a “SAPRO family,” with unique and meaningful employee value propositions guiding our high-level support and employee offerings for each team member.
- To provide information technology support to optimize operational efficiency
- Resolve technical issues, maintain hardware, software installations and improving IT systems;
- Provide support to users
- Set up accounts for new users
- Respond in a timely manner to service issues and requests
- Repair and replace equipment as necessary
- Test new technology
- Administer Zoom/Teams webinars.
Should you be successful in your application, you are expected to have access to the internet / connection required to perform the function, and to ensure that the internet connection is uninterrupted and always accessible. This should be, at minimum, a fiber connection with a proven bandwidth of 20mbps upload and 10Mbps download speed, with a latency of no more than 30ms. This connection should be sustainable in the event of power interruptions. The Company will contribute to the Employee for these expenses, which will be paid monthly with the Employee’s salary. The contract validity is dependent on the above mentioned criteria.
Sapro (Pty) Ltd is committed to adherence and compliance with the South-African Protection Of Personal Information Act.
You hereby declare and confirm that you, as the person/entity/body/individual/company who is providing information hereby irrevocably agrees and understands that any/all information supplied/provided/given to Sapro (Pty) Ltd is through your/their consent and is done so in accordance with the conditions and terms of the POPIA compliance regulations.
SHOULD YOU NOT AGREE TO THE TERMS AND CONDITIONS AS SET OUT IN THIS AGREEMENT AND CONSENT DECLARATION YOU MUST NOTIFY SAPRO (PTY) LTD IMMEDIATELY, FAILING WHICH IT WILL BE DEEMED THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS AND THUS AUTHORISE SAPRO (PTY) LTD TO PERFORM EMPLOYMENT SERVICES AND/OR EMPLOYMENT PROSPECTING ON YOUR BEHALF”