Career Opportunities

 The SAPRO Experience. Building a new world together, one professional journey at a time 

Sales Operations Leader- USA

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SAPRO is a mission driven firm, with goals of revolutionizing the public accounting, audit, and tax industries while building better futures for our people, clients, and our global community. SAPRO serves three key audiences – our people, clients, and our communities.

For our clients, we strive to be a trusted partner, providing full-service consulting services that specialize in enhancing their workforce and removing the stress from clients’ year-round resourcing needs with white glove service and support.

For our people, we strive to provide meaningful career opportunities, supporting each team member’s unique career goals and journeys. We are focused on building an experience of a “SAPRO family,” with unique and meaningful employee value propositions guiding our high-level support and employee offerings for each team member.

Please visit SAPRO.com to read more about what we do, who we serve, and the importance of our mission and values in all that we do.

Purpose of the Role:

To lead the sales operations' function and the sales operations team. To design, implement and manage sales projections and forecasting processes that provide accurate prediction into future revenue performance. Ensure forecasting efforts are appropriately integrated with other planning processes within the firm and focus on increasing efficiency and ensuring reliable results.

Key Performance Areas

Strategy Management & Impact

  • Designing and implementing strategic plans to reach sales targets
  • Lead the sales and operations team in the administration of strategic imperatives for the team and firm
  • Lead sales and operations advise for all matters relating to the smooth running of the sales and operational workflows 
  • Develop and maintain strong business relationships internally and externally
  • Commit to the team vision, and help them understand how their role fits into the big picture

Operational Effectiveness

  • Projections and forecasting
  • Client calls and prospecting
  • Account Management
  • Sales expertise to assist closing deals
  • Leading and motivating staff to improve customer service with clients.
  • Cultivating lasting relationships with clients to grow customer loyalty
  • Developing and promoting weekly, monthly, and quarterly sales objectives
  • Drafting detailed and accurate sales metrics and reports
  • Working with clients to better understand their business needs and goals
  • Assessing costs, competition, and supply and demand to identify selling prices
  • Estimating sales volume and profit for current and new products
  • Establishing a sales training program to train new employees
  • Assess the firm’s sales performance.
  • Research trends and competition sources to strategically drive the firm’s business development pipeline

Budget/Financial Management

  • Perform accurate budgeting and forecasting across sales operations and projects  
  • Monitor and manage cost and terms with clients for resources

Talent Management

  • Leading the team and managing individuals.
  • Motivate the sales team
  • Attract, develop, and retain a highly effective and scalable team 

Qualifications/ Certifications

  • Bachelor’s degree in Marketing, Business Administration, Accounting, Management, or a similar field preferred

Desired

  • Honors Degree in Accounting, Business, Management, Marketing or similar
  • CA/CPA preferable

Experience

  • 10+ years of experience in a similar role
  • Proven sales and operations experience
  • Experience leading teams of 10 – 20 people
  • Generating at least USD 5 – 10 million
  • Hands on experience as sales operation leader
  • Accounting (Assurance, tax, and advisory services) industry experience
  • In-depth knowledge of marketing techniques and best practices
  • Capacity to manage various projects and work to tight deadlines

Technical Skills

  • Proficiency in MS Suite
  • Prior knowledge of Canva and HubSpot/CRM program (advantageous)
  • Advanced Excel Skills
  • Forecasting
  • Project Management skills
  • ESG and Blockchain skills

Behavioral /Non-Technical Skills

  • Professional, well-spoken, and effective communication skills
  • Ability to effectively manage teams
  • Good strategic development and implementation skills
  • Strategic with the ability to translate strategy into pragmatic, executable plans 
  • Be able to connect the dots with good vision
  • Deliver a lot of value to clients
  • A collaborative approach, combined with initiative and proactivity across different value chains
  • A ruthless ability to prioritize high-impact projects and execute them to completion
  • Self-aware leader with strong business acumen and sound judgement 
  • Self-motivated with the ability to prioritize work while multi-tasking in a fast-paced, dynamic environment 
  • Passionate problem-solver; sees challenges as an opportunity 
  • Innovative thinker, uses data to inform action 
  • Strong written and verbal communication skills 
  • Ability to think critically, creatively, and strategically 
  • In-depth knowledge of marketing techniques and best practices
  • Meticulous attention to detail and strong organizational skills 
  • Flexible, high energy, and a positive attitude 

Note:

The list of tasks/duties and responsibilities contained in this document is not necessarily exhaustive.  SAPRO may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.